Starting November 24th, you can view all sessions within BigPanda University. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a. BigPanda’s Open Box Machine Learning-driven automation improves the performance and availability of critical applications by reducing outage frequency and. SEV 3. These integrations can be built to connect directly to your cloud service or packaged together with the Grafana Agent. All organizations want to reduce downtime and outages, but the solution is often to simply hire more staff which inevitably creates. Accelerate digital transformation. The BigPanda Value and Adoption team just launched a helpful blog series aimed at bettering your understanding of AIOps maturity. Back in 2012, we saw an opportunity to tackle one of the most painful experiences for any IT or DevOps team – keeping up with the explosive growth and complexity of IT infrastructure. BigPanda’s Open Box Machine Learning-driven automation improves the performance and availability of critical applications by reducing outage frequency and. The rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts. Strategic Venture Arms of UBS and Wells Fargo Fuel Further Growth of BigPanda’s Industry-Leading AIOps Platform. Why. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. Significantly improves their rate of innovation. Significantly improves their rate of innovation. 9% risk of having a layoff. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. g. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million. Raw alarm data is a start, but it’s not sufficient to be able to pinpoint root cause and enable an effective fix. At BigPanda, we’ve found the first step in accelerating root cause analysis and speeding up MTTR is to organize incident data in a clear, understandable way and present that data to response teams quickly and efficiently. In one AIOps example, BigPanda and a leading media conglomerate and broadcaster worked together to deliver such an integrated solution. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to. In as little as 8 to 12 weeks, an organization will go live, be in production and start deriving measurable. You’ll receive credits to unlock: Alert intelligence through consolidation of siloed monitoring tools into a first pane of. 5 million in initial funding. , the leader in AIOps Event Correlation and Automation, today announced Rick Underwood will be joining the company as chief revenue officer, in charge of the global Pre-sales, Sales and Channel. As BigPanda grows, we are committed to keep our customers at the center of everything we do. The levels can go beyond SEV 3. BigPanda Leadership. For example, sometimes there might be 10 different timestamps on a ticket. Read this best practices guide to learn how to get started. BigPanda is a certified Advanced AWS Technology Partner. The incident feed is always just a click away. As you can see, there is not much distinction between performance benchmarks for CFR: Elite performers: 0-15%. Significantly improves their rate of innovation. Accelerate digital transformation. SHARE THIS POST. The quality of the alerts you send to BigPanda impacts the amount of time it takes for your team to troubleshoot and take action on issues. Every real tech prediction includes AI. Drop your #MTTR like it’s hot with our latest ebook Three Ways To Simplify Root Cause Discovery 🔥 Learn how BigPanda harnesses #ArtificialIntelligence and #MachineLearning to discover the. MTTR takes a hit. You will hear insightful sessions from BigPanda customers and IT Ops. Significantly improves their rate of innovation. BigPanda for: Midsize Enterprises. Those high-quality events are converted into actionable incidents through the incident intelligence process, improving MTTR even further through. CARP (Common Address Redundancy Protocol) allows a pool of computers or interfaces to share one or more IP addresses. Workflow Automation from BigPanda accelerates incident response and remediation with rapid notifications, ticketing, and workflows through our automated processes and management tools. Event correlation is a powerful capability that can help reduce IT noise, detect incidents in real-time, and improve the performance of critical applications and services. While that will create a metric that can result in more data, it also might frustrate ITOps team members. One of the biggest drivers that we have right now is auto-remediation. This monthly newsletter is a quick way for us to. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance. m. BigPanda for: Midsize Enterprises. To calculate MTTR, you need to measure it over a specific period (e. to 4 p. 7%) all facing elevated risks of job loss. At BigPanda, we believe in the power of AIOps to transform IT operations. BigPanda を使用すると、AIOps によるイベント相関および自動化のための SaaS プラットフォームで IT の停止を予防、解決することができます。. For both current and future customers of BigPanda, right after they finish telling us how immature their CMDBs are, they say something along the lines of. Document your goals for how you want to improve within a set time frame. Unlock AIOps expertise at BigPanda University. Contact Info: info@bigpanda. io Resolve incidents the smart way with BigPanda machine learning platform. Recovery time objective (RTO) The maximum acceptable time that an application can be unavailable after an. Image: Pete Linforth from Pixabay. BigPanda’s Alert Intelligence service dramatically reduces IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of the event. A better mean time to resolve (MTTR) can equal more time for your team to be strategic and catch incidents quickly. BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. m. A single pane of glass for ITOps, NOC, DevOps and SRE teams. 4 Star 35%. Accelerate digital transformation. Our platform consolidates critical data needed to resolve incidents using Open Box Machine learning, providing operations teams with communication and. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155. Wähle die Kryptowährung aus, die du auszahlen möchtest. Reducing MTTR by 50% or more. About the BigPanda AIOps Platform. BigPanda is continuously investing in keeping our offering at the forefront of AIOps innovation. Notifies BigPanda of CloudTrail events, capturing Shadow Changes in your AWS account. We see who the responsible team is, who owns the service that’s alerting, etc. The new Connect framework makes it easy for BigPanda to deliver more value in the exact place where users are already conducting incident triage. Watch now. PT. Accelerate digital transformation. Significantly improves their rate of innovation. Calculating the mean time to resolve (MTTR) and the average time to resolve for particular issues can provide insights. The Business Insider report on layoffs in 2022 found that recruiters were among the most susceptible jobs, with a 7. With Unified Analytics, you can now say goodbye to static dashboards and incomplete reporting, and say hello to new self-service analytics capabilities and ready-to-use value KPI’s. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155. BigPanda was architected from the ground-up to provide consistent visibility across all generations of infrastructure, including mainframes, bare-metal servers, private & public clouds, containers and serverless, by letting you easily integrate with all of your monitoring. or outage, BigPanda calls them and they are the single most important thing for IT operations to investigate, isolate, and resolve. MTTR looks at the repair of alert symptoms as opposed to the complete resolution of the incident. As IT teams and organizations get into the nitty-gritty details of these metrics, they are often tempted to add timestamp requirements to track every action of IT. The choice for configuration of redundancy maps directly to the MTTF and MTTR of a system. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. Reducing MTTR by 50% or more. Reducing MTTR by 50% or more. Drop your #MTTR like it’s hot with our latest ebook Three Ways To Simplify Root Cause Discovery 🔥 Learn how BigPanda harnesses #ArtificialIntelligence and #MachineLearning to discover the. Alert Intelligence from BigPanda helps you identify likely and correlative actionable alerts proactively by cutting your event noise by 95% and boosting your alert and notification value through the roof. Significantly improves their rate of innovation. 1 out of 5 stars by users at G2. Competitors and Alternatives. Edits to correlation patterns create incidents by source, tag or timeframe. Since it took half of that time (6 months) to make $200,000. BigPanda Leverages Recent Investment of $190 Million to Bring in New EMEA Leader and Double-down on New Segments. Then, looking at actionability, you can focus on taking effective action versus just moving alerts to tickets quickly. Reduce costs. 3 Use enrichment, drive intelligence. Intelligently correlates changes in AWS with high-level incidents in BigPanda to expedite the Root Cause Analysis (RCA) process and reduce Mean Time To Repair (MTTR). Resolve incidents the smart way with BigPanda machine learning platform. These insights can help optimize or rationalize tooling and. This provides our leading enterprise customers with a scalable and secure solution , that allows them to. This also lowers MTTR. It can also show the quality of alerts and incidents, how they have been enriched, and the impact of actionable alerts on MTTR. We have created detailed and interactive learning resources to. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. In terms of the MTTR and MTBF, you can consider availability using the following formula: Availability = Mean time between failures / mean time between failures + mean time to repair. With availability, you want high availability during the operating hours of your business. AI and automation. Titled “There Is No Future of IT Operations That Does Not Include AIOps,” the webinar will take a look at Gartner’s 2021 Market. First — improved NOC. BigPanda for C-suite. By following the. Winning designs will be added to the Panda Gallery – and the artist who submitted it will be featured! Winning artists will get $50 to spend at Pandamart, the BigPanda company. Accelerate digital transformation. Faster incident resolution means improved service levels and happier customers. Industry use cases of event correlation Event correlation platforms help organizations reduce IT operations cost, improve service availability and reliability and accelerate digital. We next investigated how large language models can be used in production at a typical NOC. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. Contact Info: info@bigpanda. Decreased business velocity: DevOps teams generate thousands of changes every week, some of which cause incidents & outages. by Assaf Resnick | May 9, 2016. 8%, which is the best on record we have at IHG for our. One of the key performance indicators for IT Ops is MTTR (Mean-Time-To-Resolution). BigPanda’s Open Box Machine Learning Provides Transparency, Trust & Control BigPanda is the only machine learning solution for autonomous incident management that features an “open” approach. Industry use cases of event correlation Event correlation platforms help organizations reduce IT operations cost, improve service availability and reliability and accelerate digital transformation. BigPanda Captures Market with Domain-Agnostic Event Correlation and Automation of IT Ops Data from All Monitoring, Observability, Change and Topology. Most enterprise applications rely on relational databases and block storage to host their data. Enrichment is the unsung hero of the entire event correlation process. Optm offers more than 20 years experience in monitoring and network change and configuration management while helping customers. Strategic Finance and Business Analytics Veteran Brings More Than 20 Years of SaaS Experience. The BigPanda Partner ecosystem brings together the industry’s finest professionals to build an exclusive network, committed to delivering superior artificial intelligence operations solutions to our joint customers. MTTR typically refers to Mean Time to Resolve, but it can also mean Mean Time to Repair or Mean Time to Respond. BigPanda for: Midsize Enterprises. 5 hours for field level maintenance tasks performed by theMTTR offers a glimpse into your IT department’s performance (i. Close to 400 IT professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our “Face of IT Ops from Home” virtual conference, enjoying a keynote session featuring Sony Playstation and State Farm Insurance, and three breakout sessions. First name - BigPanda. Request a demo. Regional Sales Director at BigPanda. The barriers to adopting automation and AIOps successfully. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. As we all adjust to this new normal, many organizations are faced with the prospect of having. BigPanda. BigPanda for: Midsize Enterprises. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. Significantly improves their rate of innovation. In BigPanda, it is calculated from the start of the first alert, to the resolution of the last alert. 6, 2020 — BigPanda, Inc. And yes, BigPanda can even help improve your CMDB. Event correlation is a powerful capability that can help reduce IT noise, detect incidents in real-time, and improve the performance of critical applications and services. BigPanda’s investors, such as Insight Partners, are patient, have very long-term time horizons, and are willing to invest today in achieving scale to generate returns many years into the future. When you have alerts coming in from a variety of domains, it can be difficult to correlate them. This gap in maturity is often overlooked, as teams focus. Incident1 360 Console Root Cause 2 Changes 3 Generative AI for Automated Incident. For examples of infrastructure observability integrations, please visit. Contact Info: info@bigpanda. BigPanda, recognized as the best cloud automation solution, is an incident intelligence and automation platform created to assist IT operations teams in managing the complexities of modern production environments. With BigPanda Service Health Analytics customers are now able to obtain a deeper understanding of their monitoring effectiveness, understand the sources of infrastructure incidents and costs, and visualize the health of their infrastructure. m. BigPanda supports IT transformation initiatives. BigPanda. BigPanda for C-suite. Significantly improves their rate of innovation. Improve service availability. enables its customers to organize and mobilize the world’s DevOps and ITOps data. Significantly improves their rate of innovation. Reducing MTTR by 50% or more. Password - create a password of your choosing and save for later. Reducing MTTR by 50% or more. Incident Intelligence is a service in BigPanda that aims to transform disparate alerts into actionable incidents. Reducing MTTR by 50% or more. BigPanda で、Datadog およびその他のサードパーティツールからのアラートが収集され、コンテキストリッチな. The barriers to adopting automation and AIOps successfully. BigPanda for ITOps pros. A tool rationalization head start with BigPanda. This significantly reduces alert noise in users’ environments while reducing Mean Time To Resolve (MTTR) and other MTTx metrics. SAN FRANCISCO, August 17, 2022 — BigPanda, Inc. BigPanda for: Midsize Enterprises. Accelerate digital transformation. Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. Reducing MTTR by 50% or more. Accelerate digital transformation. and the impact of actionable alerts on MTTR. BigPanda for: Midsize Enterprises. BigPanda gives DevOps and SRE teams full-stack visibility. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. But with the emergence of AI/ML technologies, the ability now. By making critical business context and information automatically available within BigPanda’s Incident 360 console, teams can rapidly triage incidents, reducing MTTR. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Another area where BigPanda delights our customers is using BigPanda analytics to improve the quality of enrichment sources. – January 24, 2018 – BigPanda Inc. This pdf document presents the design and execution aspects of gas-insulated substations (GIS) projects, based on the experience of a leading engineering company in the field. Every second counts during a system outage, and rapid identification and escalation are key to lowered MTTR and increased uptime. 17 Ratings. BigPanda for ITOps pros. High, medium and low Performers: 16-30%. BigPanda for: Midsize Enterprises. Automate incident analysis to speed resolution and reduce escalations. 1. Tool rationalization, sometimes called tool consolidation, is the systematic analysis of observability and monitoring tools, the consideration of onboarding new tools to fill gaps, and the retirement of unnecessary tools. Accelerate digital transformation. BigPanda for: Midsize Enterprises. You can design a Panda. Featured Resources Cut observability noise and kickstart automation By leveraging BigPanda’s REST API, organizations integrate with 3rd-party tools like Rundeck, StackStorm and Resolve to run workflow automations. It has some points to improve, but those will make improve the product even more. Contact Info: info@bigpanda. To set up a new integration within BigPanda, it’s as simple as choosing the integration you’d like and giving it a name, creating a unique app key. BigPanda for: Midsize Enterprises. You can use this dashboard to quickly evaluate your alert quality and identify key areas for improvement. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems. increased efficiency within the ITOps and Service Desk teams, shorter MTTR and reduced duration and frequency of service degradations and outages. Change integrations in particular dramatically speed up MTTR and dramatically reduce the number of bridge calls by proactively encouraging collaboration between. MTTR looks at the repair of alert symptoms as opposed to the complete resolution of the incident. Another example would be looking at historical data to calculate the ITOps team’s mean time to resolve (MTTR), the average amount of time it takes to fix an issue. Step 4: Recover and Reset BigPanda’s Take: Algorithmic Service Operations solutions can serve as a single-source-of-truth repository to capture all relevant human and machine data associated with IT events, including major incidents, beyond in-the. BigPanda provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time and accelerate triage by adding business context and business logic when operators need it. MTTR is high. New logic is created on an ongoing basis to continually increase operational efficiencies. Big Panda brought us great outcomes on our alarm workflow, improving our MTTR mainly. BigPanda lets you collect alerts from tens of thousands of IT systems and devices for better alert management , and ingest events sent via API or email. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. As defined by Gartner, AIOps—short for artificial intelligence for IT operations—combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination. A bug is creating an inconvenience to customers. Employment Verifications: voe@bigpanda. BigPanda for: Midsize Enterprises. Low team productivity and high MTTR Dangerous gaps in communication. When referring to the Mean Time to Resolve,. The two companies teamed up on an updated integration that helps focus IT Ops teams on fixing the right problems faster – with results of up to 86 percent lower mean time to recovery (MTTR). In product discovery, she strikes a good balance between subjective and analytical research. The BigPanda dashboard provides a dynamic view of their data in real time, making it ideal for operational health monitoring and situational awareness. MTTR essentially measures the length of your incident management lifecycle: from detection; through assignment,. 5 New OIM Integrations. Manage noise alerts and go for operational excellence. Accelerate digital transformation. If you’re having trouble following along, let’s look at a person’s weight as a great example of a lagging indicator. As moderator Jason Walker, BigPanda’s COO, said in our RESOLVE ’22 event Bit by bit, maturity models in “almost every other domain of IT” have not turned into a workable set of guideposts and indicators in the Ops domain. Major incident with significant impact. Build reports in Unified Analytics that explore incident MTTR by Priority or Assignment Group, both before and after BigPanda. Drop your #MTTR like it’s hot with our latest ebook Three Ways To Simplify Root Cause Discovery 🔥 Learn how BigPanda harnesses #ArtificialIntelligence and #MachineLearning to discover the. “With the right outlook and tools in place, we can start to understand that the ship might not be sinking, but it has a hole. Read reviews. Become an AIOps certified pro!It has some points to improve, but those will make improve the product even more. BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. Klicke in deinem Bitpanda Konto oben rechts auf Senden. SAN FRANCISCO, Jan. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. Mark Peterson. Then, divide by the number of repairs that were. Hear from our customers. Contact Info: [email protected] By combining these capabilities, BigPanda customers have reduced their MTTR by up to 50% or more. Reducing MTTR by 50% or more. Join us!… It's exciting to work for a company that has a world-class brand and the values to back it up. Data Shows Costs Correlate With Business Size, With Outages Costing Large Enterprises More Than $1. BigPanda improves the performance and availability of critical business applications by reducing MTTR by 50% or more. 4. It shows the 23 correlated alerts and the descriptive metadata that enriched the incident, which includes application impact, dependencies, and CI-level details. Get Started. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155. Explore incident MTTR by priority or assignment group both before and. It ingests and correlates alerts into a small number of insight-rich, actionable incidents. 5 Million Per Hour . See how Fortune 500 companies are reducing IT costs. Manage cloud performance and costs. Accelerate digital transformation. Hear from our customers. BigPanda Open Box Machine Learning creates correlation and automation logic that goes to work out of the box at a 70% correlation rate. Alert Quality Dashboard. Drop your #MTTR like it’s hot with our latest ebook Three Ways To Simplify Root Cause Discovery 🔥 Learn how BigPanda harnesses #ArtificialIntelligence and #MachineLearning to discover the. Significantly improves their rate of innovation. BigPanda University reaffirms the company’s. We get it. BigPanda automatically collects alerts from Datadog, as well as those from any third-party tool, and correlates them into context-rich incidents that help prevent outages and reduce the pain of. BigPanda – tangible relief from “bridge calls from hell”, lower MTTR. Reducing MTTR by 50% or more. BigPanda for C-suite. Gartner recommends AIOps for enhancing end-to-end visibility and incident reduction, minimizing migration impact while improving reliability and resilience. BigPanda’s Open Integration Manager, provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. 3. SAN FRANCISCO, October 21, 2021 — BigPanda, Inc. BigPanda provides centralized visibility across enterprise hybrid stacks. Event correlation tools monitor alerts, alarms, and other event signals, detect meaningful patterns amid the deluge of information, and identify incidents and outages. Minor incident with low impact. This significantly reduces alert noise in users’ environments while reducing Mean Time To Respond (MTTR) and other MTTx metrics. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Reducing MTTR by 50% or more. Pandapalooza ’22 is now concluded. BigPanda was named in Gartner’s latest report, “Cool Vendors in. Significantly improves their rate of innovation. Reducing MTTR by 50% or more. This eliminates the need for long, expensive bridge calls because teams can now rapidly resolve incidents and outages. It quickly identifies patterns in a fully customizable manner to isolate critical issues. This tight coordination ultimately results in significantly lower MTTD and MTTR. 2mo. , the leader in AIOps Event Correlation and Automation, today announced that registration is open for RESOLVE ‘22, its annual IT Ops community conference. BigPanda for: Midsize Enterprises. Las Vegas, Knowledge15 – April 21, 2015 – BigPanda® Inc. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. BigPanda’s Unified Analytics platform is a built-in. Once you have integrations set up, they will. Significantly improves their rate of innovation. SAN FRANCISCO, Aug. When our customers want to streamline incident management across dozens of monitoring tools, they use BigPanda for greater visibility, automation and insight to keep their IT environments running more smoothly and cost effectively. Overview. FACEBOOK. Unified Analytics helps you visualize trends and problems in your monitoring data. Adapting to the new normal of dispersed, hybrid and constantly changing IT Ops is key for success, and BigPanda is a. Significantly improves their rate of innovation. Transformation initiatives. An optimal choice for redundancy configuration will aim to achieve the highest MTTF and lowest MTTR while. BigPanda’s Unified Analytics platform is a built-in data platform that provides IT operation leaders visibility into their operations to identify efficiency opportunities and drive. Another primary use is to identify abnormal events that indicate problems. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. AI has revolutionized the way we engage online in 2023. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. Because of this, MTTR is poor, but the organization continues to. New logic is created on an ongoing basis to continually increase operational efficiencies. maintenance demonstrating a mean time to repair (MTTR) of approximately 0. Generative AI for Automated Incident Intelligence. Its large subscriber base and. BigPanda’s Chief People Officer Matt Morgan is an innovative senior leader whose diverse background spans market research, streaming music, and fintech software. The new Alert Quality Dashboard in Unified Analytics allows you to monitor the quality of alerts sent to BigPanda and their impact on MTTR. by BigPanda | Mar 16, 2023 It may be counterintuitive to tackle a problem without knowing exactly what the problem is, but an incident commander often does just that. AIOps Leader Also Recruiting Industry Experts to Speak at the Annual Event. Incident Reports: Sync historical incidents with BigPanda for MTTR analysis OAuth: Support for OAuth. BigPanda for C-suite. The BigPanda / ServiceNow ITSM integration incorporates many of the latest feature requests, bugs, and usability improvements from ServiceNow into BigPanda’s application. BigPanda for C-suite. 3. Become an AIOps certified pro!At BigPanda, we are constantly striving to deliver innovative new features and capabilities to our users. Why BigPanda? Read Overview. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Reducing MTTR by 50% or more. BigPanda for C-suite. ”. Reducing MTTR by 50% or more. BigPanda for C-suite. Tang. BigPanda for: Midsize Enterprises. BigPanda for: Midsize Enterprises. Improved system performance and lower MTTR; Improved IT Ops reliability, through reduction or elimination of human errors. One of the key performance indicators for IT Ops is MTTR (Mean-Time-To-Resolution).